The course deals with general topics of healthcare management science and healthcare operations management and is divided into the following parts:
- Introduction to health care operations management
- Health care planning and control framework
- Data envelopment analysis in hospitals
- Case mix planning
- Operating room planning and scheduling
- Workload management
- Nurse rostering
- Physician scheduling
- Appointment scheduling
The course has the following learning objectives.
Subject-related skills The students are familiar with the standard problems and models in health care operations management. They are able to model problems and to solve these models with appropriate mathematical methods.
Methodical skills The students are able to analyze health operations management problems and to make sound decisions in the field of health services. Students are familiar with strategic, tactical, and operational planning and scheduling steps in a hospital and in patient care in general.
Interdisciplinary skills The students are able to apply what they have learned to other subjects of their course of study. Students are able to apply these skills in everyday life. In particular, students are familiar with sound decision-making and they are able to translate complex problems into efficient decision-making processes.
Key qualifications The students are able to analyze questions from business life and problems from everyday life. In doing so, they understand how to manage tasks, inventory, services, and employees.
- Dozent/in: Jens Otto Brunner